Return & Refund Policy
Return & Refund Policy
Last Updated: September 17, 2026
30-Day Return Policy
Eligible return requests should be submitted within 30 days of delivery.
1. Return Eligibility
Eligible return requests may be submitted within 30 days of delivery.
Returned products should generally:
- Be unused where applicable
- Be in their original condition
- Include original packaging where reasonably possible
- Include original accessories or components where applicable
- Include valid proof of purchase
2. How to Request a Return
Before returning any product, contact: service@savygoods.com
Please include:
- Your order number
- The product you wish to return
- The reason for your return
- Photos where applicable
3. Return Address
Please contact Customer Service before returning any product. After your return request has been reviewed and approved, send the return to:
Return Address:
1220 Hayhurst Lane
Southfield, MI 48034
USA
Please include your order number and the return information provided by Customer Service. Returns sent without prior authorization may experience processing delays.
Do not send returned products to the registered company address. The registered company address and return address are different locations.
4. Damaged, Defective or Incorrect Products
If your product arrives damaged, defective, incomplete, or incorrect, please contact us as soon as reasonably possible.
Please provide your order number, a description of the issue, and clear photos of the product and package where applicable.
5. Refunds
Once an eligible refund has been reviewed and approved, it will generally be issued to the original payment method.
Your bank, card issuer, or payment provider may require additional time to process and display the refund.
6. Exchanges
If you would like a different product or available option, please contact Customer Service for assistance.
7. Order Cancellation
If you need to cancel an order, please contact us as soon as possible. Once processing or shipment has begun, cancellation may no longer be possible.
8. Contact Us
Company: DLT EAST COAST INC.
Registration Number: 61-231-6809
Registered Address:
92-30 91ST AVE 92-30
JAMAICA, NY 11421
USA
Email: service@savygoods.com