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Questions about your order, delivery, products, or returns? Send us a message and we'll be happy to help.

Order Support

For questions about an existing order, please include your order number and the email address used at checkout.

If an item arrives damaged, defective, incorrect, or incomplete, please include clear photos when applicable so our team can review the issue.

Before Returning an Item

Please contact us before sending any item back. If a return is approved, our customer service team will provide the appropriate return instructions and return address.

Registered Address

200 meters northwest of Wenlv Yunxi, South Longcheng Street, Yuci District, Jinzhong City, Shanxi Province 030600, China